Frequently Asked Questions

1. How to get Login?

User can Login from Login option at left side, user can also save the password after Login to screen.

2. How to change current password?

User can change password from power icon right side corner after Login to the portal. Where user can find Change password and Logout option.

3. How to share link on social media?

User can share link on social media by the share option at left side options on the Map.

4. How to change language?

User can change language from top bar (English and Gujarati)

5. How to find location by coordinate search?

User can find location by coordinate search from the Map tool option from the map menu.

6. How to get information from any feature layers?

User can get information from any feature layers from the left menu Layers.

7. How to draw anything on the Map?

User can draw anything on map from main menu Tools. Where user can find Drawing tools to draw something on map.

8. How to measure anything on Map?

User can measure anything on Map from main menu Tools. Where user can measure length, area to find particular location on map.

9. How to clear graphics on the map?

User can clear graphics on the map from option clear map on map.

10. How to change Map view to satellite view?

User can find Map view option to change view to satellite from the bottom option bar.

11. How to upload KML file on the Map?

User can upload KML File from Map tool.

12. How to display legend on Map?

User can display legend on Map from Map tool option Legends.

13. How to use symbology functions?

User can find Symbology from Map tool option. After click on symbology user need to select Layer and column. After then user need to click on apply.

14. How to find any feature by query function?

User can find different feature by query function from Query menu such as Attribute, Spatial, Predefined.

15. How to search places on the Map?

User can find places on the map from left side option of search places on Map.

16. How to export the map with proper title and legend?

User can export from the option available in the bottom of the map as Export/Print.

17. How to add bookmark on the map?

User can find option of bookmark at the bottom of the map to bookmark anything on map.

18. What is Rajkot smart city development limited GIS citizen Portal?

Rajkot City GIS citizen portal is smart city initiative which integrates geo spatial data from all government departments for providing easy and hassle free information for the residents and the tourists. The portal is a free service to help locate places in Rajkot.

19. What does Map view consist of?

The map view page will contain the Municipal Boundary Map of Rajkot city and also displays the satellite Image as procured for the Hybrid view available in base map gallery.

20. Which are the base map layers?

The Layers are defined under broad categories as: 1. Public utility 2. Administrative Boundary 3. Financial services/Commercial 4. Transportation 5. Health 6. Education 7. Service Utility

21. When RSCDL portal will be accessible?

Rajkot GIS citizen portal will be accessible for 24*7.

22. Which browser are supported by RSCDL GIS Portal?

The portal supports IE9+, Firefox 10+, Safari 2+, Opera 8+ and Google Chrome 10+.

23. IS RSCDL GIS citizen portal available on Mobile Phone?

Yes, it will work on Mobile phone but some functionality which is limited will not be accessible.

24. How we can make complain to RMC by using location information with photograph?

There is facility to attached photograph and giving location by clicking on map to raise any complains in grievance from top menu.

25. Can we know the information of any map features?

Yes, you can get the map feature information by using identifier from map tool available in the left menu of portal.

26. How to measure distance and area?

Select the Measure tool from menu tools and place the key points along the route or surrounding the area of interest and the linear distance or area will be highlighted on map.

27. Can we know the information of any map features?

Yes, you can feature information by using identifier from map tool available in left menu of portal.

28. How we can clear map after using any tool?

You can select clear map from left menu, tool is also available.

29. How to Pan on the map while measuring distances?

You can use the pan from map tools on left panel of citizen portal.

30. What information is sent to Google when we use map?

When using map following information is sent to Google:

Map size and Location for retrieving map titles

Addresses for geocoding

Direction and elevation requests.

Locations around which to search for places